Privacy Policy

Last updated: February 2026

Neatly Pressed is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website or engaging our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect and process the following personal information:

Name

Email address

Phone number

Address (for collection and delivery purposes)

Service details, including booking and order preferences

Any information you provide when contacting us

We only collect information necessary to provide our services.

2. How We Use Your Information

We use your personal information to:

Provide and manage ironing services

Arrange collection and delivery

Respond to enquiries and provide customer support

Maintain internal business records

Improve our website and services

Where you have given consent, we may also use your information to send occasional service updates or special offers.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may disclose your information if required to do so by law.

3. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

Our legal basis for processing your information includes:

Performance of a contract (providing requested services)

Legitimate business interests

Your consent (for marketing communications, where applicable)

4. Data Storage and Security

Your personal information is stored securely and treated confidentially.

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

5. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

Understand how visitors use our website

Improve website performance and usability

You can control or disable cookies through your browser settings.

6. Marketing Communications

If you have opted in to receive marketing communications, we may occasionally send you updates, offers, or news related to Neatly Pressed.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails, or

Contacting us directly at hello@neatlypressed.co.uk

7. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent at any time

Request restriction of processing

To exercise any of these rights, please contact us at hello@neatlypressed.co.uk

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

9. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Neatly Pressed
Email: hello@neatlypressed.co.uk
Website: www.neatlypressed.co.uk